Terms & Conditions
Introduction
Welcome to Pallichira Medlounges Healthcare Pvt Ltd. By accessing or using our website https://medlounges.com/, services, or communicating with us via WhatsApp or any other digital platform, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. About Medlounges
Medlounges is an aesthetic healthcare hospital providing medical consultations, procedures, and related healthcare services through qualified medical professionals.
Any information provided on this website is intended for general informational purposes only and does not constitute medical advice. Medical consultation, diagnosis, and treatment are provided in person or through authorized clinical channels by licensed healthcare professionals.
2. Use of Website & Services
By using this website, you agree:
- Not to misuse, alter, or interfere with the website or its services.
- Not to submit false, misleading, or incomplete information.
- To use the website only for lawful healthcare-related purposes.
We reserve the right to restrict or terminate access if misuse is detected.
3. Appointments & Communication
- Appointment requests and enquiries made through Medlounges are subject to availability and confirmation by the hospital.
- Appointment times may be rescheduled or cancelled due to medical, clinical, or operational requirements, including emergencies or practitioner availability. Medlounges will make reasonable efforts to inform patients of any changes.
- Appointment confirmations and communications provided via WhatsApp, SMS, email, or phone are for informational purposes only and may be subject to change based on clinical judgment or operational needs.
4. WhatsApp Communication & Consent
By contacting Medlounges via WhatsApp or submitting your phone number on the website, you:
- Explicitly consent to receive messages related to:
- Appointments
- Service updates
- Follow-ups
- Healthcare-related notifications
- Agree that messages may be sent using the WhatsApp Business API.
- Understand that message frequency may vary and standard messaging rates may apply.
- You may opt out anytime by replying “STOP” or contacting us directly.
5. Privacy & Data Protection
- Personal and medical information shared with Medlounges is handled in accordance with applicable data protection laws.
- We do not sell or misuse patient data.
- Data is shared only with authorized healthcare providers when required to deliver services.
Please refer to our Privacy Policy for detailed information.
6. Intellectual Property
All website content, including text, logos, graphics, and design elements, are the property of Medlounges unless otherwise stated.
Unauthorized copying, reproduction, or distribution is strictly prohibited.
7. Limitation of Liability
- Any technical errors, interruptions, or delays in access to the website or electronic communications.
- Outcomes that may vary based on individual patient conditions, biological responses, or adherence to post-treatment care instructions.
- Acts or omissions of third-party service providers not under the direct control of Medlounges.
8. External Links
Our website may contain links to third-party websites. Medlounges does not control or endorse the content, privacy policies, or practices of these external sites.
9. Modifications to Terms
Medlounges reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.
10. Governing Law
11. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact:
Medlounges Website: https://medlounges.com/
Email: info@medlounges.com
Phone / WhatsApp: 079941 69191